Cotswold Outdoor Aberdeen - Aberdeen

Services and businesses in England

Cotswold Outdoor Aberdeen - Aberdeen

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Votes: 557 - Score: 4.1

Cotswold Outdoor Aberdeen: A Premier Destination for Outdoor Enthusiasts

Cotswold Outdoor in Aberdeen stands out as a leading shop for outdoor clothing and equipment. It is not only known for its quality products but also for the exceptional service provided by its friendly, knowledgeable staff.

Accessibility at Cotswold Outdoor Aberdeen

The store ensures an inclusive shopping experience for all customers. With a wheelchair-accessible entrance and a wheelchair-accessible car park, it accommodates visitors with mobility challenges. The spacious layout allows easy navigation throughout the store, making it comfortable for everyone to browse the extensive range of outdoor gear.

On-site Services for a Quick Visit

For those short on time, Cotswold Outdoor offers in-store pick-up options. Customers can browse online and quickly grab their orders, ensuring a seamless shopping experience. Additionally, the store supports NFC mobile payments, making transactions fast and effortless. They accept various payment methods, including credit cards and debit cards, catering to diverse customer preferences.

Same-Day Delivery Options

In an effort to meet customer needs promptly, Cotswold Outdoor provides same-day delivery services for select items. This feature is particularly beneficial for those who require equipment at short notice, enhancing the shopping experience significantly.

Customer Experiences and Staff Expertise

Feedback from customers highlights the excellent service and expertise of the staff. Cameron, the store manager, has been praised as the best manager ever dealt with, showcasing the positive work environment at Cotswold Outdoor. Finn's assistance with gait analysis and shoe selection exemplifies the helpful nature of the team. As one customer noted, "Paul provided first-class service," while Robert's knowledge about walking boots helped many customers make informed decisions.

Product Quality and Store Environment

The store's interior has received compliments for its stunning design and attractive product displays. Customers appreciate the high-quality clothing and equipment available, even if prices are somewhat higher than other retailers. Descriptions of the Cotswold Outdoor store reflect a bright, inviting atmosphere that enhances the shopping experience.

Customer Service and Returns Policy

While the majority of experiences shared point out the outstanding customer service, there have been some concerns regarding the returns policy. One dissatisfied customer reported difficulties in returning a broken jacket, highlighting the need for clarity in this area. However, many others expressed satisfaction with the level of support they received, emphasizing the staff's willingness to help find the perfect fit.

Conclusion: Your Go-To Outdoor Shop in Aberdeen

In summary, Cotswold Outdoor Aberdeen is more than just a retail space; it is a hub for outdoor enthusiasts seeking quality products paired with outstanding customer support. Whether it's the accessibility features, knowledgeable staff, or high-quality gear, this store continues to be a premier choice for anyone looking to venture outdoors. For those planning their next adventure, a visit to Cotswold Outdoor is highly recommended.

We are situated in

The phone of the mentioned Outdoor clothing and equipment shop is +441224593639

And if you want to send a WhatsApp, you can do so at +441224593639

We are open during the following hours:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday (Today) ✸
Sunday

The website is

If you need to update any detail that you feel is not accurate related to this portal, we kindly request deliver a message and we will fix it promptly. Thank you in advance thanks.

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Comments:

Showing from 1 to 13 of 13 comment(s) received.

Adam Myers (26/04/2025, 14:06):
What a brilliant shop! The staff were so friendly and helpful. Some of the clothing is a bit pricey, but the service and selection make it worthwhile. Top-notch store! 👌
Elizabeth Lewis (25/04/2025, 21:06):
Great shop for purchasing hiking and mountaineering gear. The team was brilliant, especially Callum who really knew his stuff! He had in-depth knowledge about the various shoes on display and provided great recommendations for anything from simple hikes to conquering the 7 summits. Impressive work, Callum! While I didn't interact with the other staff members, if they're as knowledgeable as he is, then this shop must have one of the top teams in the sports equipment industry.
Emma James (25/04/2025, 03:41):
The only spot in Aberdeen, alongside Craigdon Mountain Sports, that offers high-quality gear, footwear, and apparel. While you might have to shell out a bit more for the brands they carry, rest assured they'll not only outlast but also outperform their cheaper counterparts. The staff is incredibly knowledgeable and friendly, making the shopping experience even more enjoyable.
Charles Davis (25/04/2025, 01:09):
A superb selection of outdoor gear from clothing to footwear and accessories. The shoe section particularly stands out for the knowledgeable staff. Top-notch customer service that is both helpful and welcoming. Fantastic deals to be had. Convenient location as well.
Evelyn Scott (24/04/2025, 23:13):
The gear was decent, but a tad pricy for my liking. Would be better if they could offer more competitive prices, ye ken?
Carolyn Davis (24/04/2025, 20:02):
I must say, I can't thank the staff enough for their expertise and deep knowledge of the gear they have on offer. You're sure to be a happier customer if you turn to them for advice before making a purchase.
Julia Martinez (21/04/2025, 17:27):
I reckon I'd have to give them a solid 5 stars for the top-notch service I received at this place. When it comes to the shop layout and the range of products, I'd probably lean more towards a 4. But then again, they can only stock what the manufacturers provide! Managed to snag myself a decent purchase in the end...
Justin Cruz (21/04/2025, 05:40):
My mate and I had a top-notch experience with Robert when we were browsing through the walking boots selection. Robert really knows his stuff, he taught us a lot about different features of walking boots. We left with our perfect boots and his parting words "Get out there!" are still ringing in our ears. Thanks to you, Robert, we are definitely going to hit the trails. Cheers also to the rest of the staff and the great store layout. Much appreciated.
Amber Simmons (20/04/2025, 23:49):
The staff at this outdoor clothing and equipment shop were absolutely brilliant, especially Karen who was incredibly patient and knowledgeable. She spent the time to help me find the ideal mid-height walking shoe/hybrid. I can't thank you enough for your assistance!
Justin Sanchez (19/04/2025, 15:36):
Lovely shop, but they don't match prices from their own online store discounts.
Jose Ortiz (19/04/2025, 10:39):
Requested stock information on walking gloves and the employee didn't even bother to look up at us, incredibly rude!!! We ultimately opted against buying a gift voucher from them and headed over to Tiso instead.
Grace Nelson (19/04/2025, 10:19):
Lovely store, could do with a wider selection and prices are a tad steep.
Jose Alexander (18/04/2025, 23:03):
Top-notch service from Finn. Received superb assistance with the Gait Analysis; he explained everything thoroughly and guided me in selecting a stellar pair of shoes. Cheers!
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