Jd Sports - Glasgow

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Jd Sports - Glasgow

Jd Sports - Glasgow

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Exploring JD Sports in Glasgow: A Retail Experience

JD Sports, a prominent name in the sportswear retail market, offers a variety of products catering to both men's and women's clothing. Located conveniently in Glasgow, this store aims to provide a comprehensive shopping experience that includes modern in-store services, accessible facilities, and diverse offerings.

Accessibility Matters

A key feature of the JD Sports store in Glasgow is its commitment to accessibility. With a wheelchair-accessible entrance and a wheelchair-accessible car park, the store strives to ensure that all customers can navigate comfortably. However, feedback indicates that while the intent is there, implementations can sometimes fall short; shoppers have noted challenges like cramped aisles which may hinder easy movement within the store.

Payment Options

The store accommodates a range of payment preferences, including debit cards, credit cards, and NFC mobile payments. These options enhance the customer experience by making transactions quick and efficient. However, some visitors have expressed frustration due to slow transaction times at the checkout, highlighting a need for improved staff training during peak hours.

The Shopping Experience

Many customers visit JD Sports for a quick visit to grab essential items such as trainers or sportswear. While some have praised friendly staff who assist with selections, others have reported disappointing encounters, citing issues like long wait times for in-store pick-up and disorganized stock systems. For instance, numerous shoppers recounted experiences where items were unavailable despite being listed online, revealing gaps in store inventory management.

Customer Service Insights

Customer service at JD Sports has garnered mixed reviews. Positive comments highlight instances of fantastic customer service, where staff made efforts to help locate sizes or reservations across different stores. Nevertheless, critics have pointed out that many employees seemed overwhelmed or disengaged, leading to delays and miscommunication during crucial moments, such as during click and collect procedures.

Product Offerings for All

JD Sports offers an extensive collection of men's clothing and women's clothing, catering to fashion-forward individuals seeking both practicality and style. From athleisure wear to branded sports gear, the selection appeals to various tastes and needs. However, customers often express a desire for greater size availability, particularly in popular styles and sizes.

Delivery and After-Sales Services

Online shopping is another avenue provided by JD Sports, with options available for delivery to home addresses. This flexibility is appreciated by shoppers looking for convenience. However, issues have arisen regarding order fulfillment, with some customers reporting extended delays or complications when trying to secure their purchases.

Conclusion

In summary, JD Sports in Glasgow presents a significant potential for a robust shopping experience through its wide selection and accessibility features. However, persistent concerns regarding customer service efficiency and in-store organization indicate areas for improvement. By addressing these issues, JD Sports can further enhance its reputation as a go-to destination for sportswear enthusiasts. Whether you are shopping for school trainers or the latest sports fashion, understanding the nuances of this store can help make your shopping journey smoother and more enjoyable.

The location of our business is in

The phone number of the mentioned Sportswear store is +441416117282

And if you want to send a WhatsApp, you can do so at +441416117282

map of JD Sports Sportswear store, Children's clothing store, Clothing store, Men's clothing store, Shoe store, Sporting goods store, Women's clothing store in Glasgow

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Showing from 21 to 40 of 64 comment(s) received.

Helen Lewis (06/08/2025, 18:09):
Today I wasted an entire hour of my precious time and a five quid on petrol. I popped into the Buchanan Street store and spotted a pair of Sambas in the clearance section for £40, but alas, they didn't have them in a size nine. A helpful lad checked other stores and informed me that there was a lone pair chilling at Braehead. Off I went to Braehead, and the bloke over there managed to snag the trainers for me. At the checkout, they scanned at £50; I tried to explain to the lass that they were only £40 at Buchanan Street. Alas, she was adamant that they were indeed £50, arguing they must have been mispriced at Buchanan Street. Overall, a very disappointing experience. And why on earth does the music have to be so excruciatingly loud? It must be absolute torture for the poor staff enduring an 8-hour shift in that noise. It certainly sends me scurrying out of the store as swiftly as possible!
Amy Lewis (05/08/2025, 23:50):
The shop had a great layout, although I found the prices to be a tad steep. However, the staff on the shop floor were really helpful and knowledgeable.
Jerry Wright (05/08/2025, 08:36):
The staff were so friendly, there was a wide range to choose from, and my lad absolutely enjoyed it.
Angela Morales (05/08/2025, 00:15):
Great range of sports gear at affordable prices. The staff were really helpful and knowledgeable. Definitely worth checking out for men's athletic shoes.
Aaron Russell (04/08/2025, 14:24):
The shop is fantastic, but it's always too packed. They really need more people working the checkout counters.
Christian Morales (03/08/2025, 14:58):
Wasn't impressed at all, mate. Staff didn't seem bothered to help out, quite rubbish really.
Amber Jones (01/08/2025, 06:31):
Oi mate, I 'ave to say, this Sportswear store ain't the friendliest place to shop, innit? The staff are proper unprofessional and unfriendly, and even did some body shaming to customers! It's like JD always ends up 'iring some ignorant young'uns. Proper shame, if ya ask me.
Amy Gomez (01/08/2025, 05:49):
It's quite a challenge to find my size, as I wear a size 6. It seems like they prefer catering to larger sizes unless you're willing to splurge on the pricier trainers. I was in the store last week, and one of the staff members actually suggested a size 8 for me – as if my feet would magically grow in an instant! The store is decent overall, with a good selection of clothes and a well-kept environment. Sometimes the music can get a bit too loud for my taste; I guess I must be showing my age! Looks like I'll stick to online shopping for trainers from now on.
Ann Myers (31/07/2025, 20:35):
I had a dreadful experience at the JD Sports store in Braehead shopping centre. Today, my wife visited your Braehead store and encountered a rather unpleasant situation. She requested black Air Force 1s from a gentleman wearing a manager badge on a lanyard. After waiting for 20 minutes, he finally reappeared while rearranging shoes. When my wife asked about the shoes again, he rudely responded, "Can't you see it's busy?" Eventually, he brought the shoes and suggested that my daughter try them on. My wife agreed, but when she went to take the shoes, he insisted on putting them on my daughter himself. My wife felt uneasy as he was wearing his mask incorrectly, covering only his chin instead of his mouth and nose. Despite her concerns, he persisted, stating that she was not allowed to assist. This whole incident unfolded in front of my 9-year-old daughter, which was quite shocking, especially coming from a member of your management team. Consequently, my wife promptly left the store without making any purchases.
Ronald Carter (29/07/2025, 11:09):
The store itself is quite large, but the space feels a bit cramped at times. I sometimes struggle to maneuver the stroller around the displays without accidentally bumping into things. I've noticed that some of the employees can come off as a bit inattentive - many of them seem quite young and lack strong customer service skills. When my husband received the incorrect order he had purchased online and tried to resolve the issue in-store, he was informed that he would have to request a refund to his PayPal account and then repurchase the correct item... a bit of a hassle. Additionally, the girl (I didn't catch her name) disappeared for nearly 20 minutes. When she returned, she didn't apologize for the wait until prompted by another staff member. Overall, it's a decent store, but in my opinion, the staff could benefit from being more customer-focused.
Judith Smith (27/07/2025, 00:06):
This store is absolutely massive, and the staff are incredibly helpful. They're always available to assist you when needed but also know when to give you space to browse in peace. Fantastic shopping experience all around!
Randy Martinez (25/07/2025, 12:49):
The store indeed boasts a splendid array of products, yet the employees appeared rather glum and disengaged with their tasks.
Laura Gonzalez (24/07/2025, 17:25):
I always shop at JD Sports, but this time I spotted a pair of Puma sneakers on sale. The lad helping me went to fetch the other shoe from the storeroom, but when he couldn't find it, the response was just "can't find it" (total laziness).
Allison Phillips (22/07/2025, 18:03):
I must say, I'm not very keen on this store. The staff are absolutely lovely, I can't fault them there. However, the prices they charge are just way too high for what you're getting. Even the items on sale are quite poor quality and seem like they're just trying to get rid of excess stock. If they were to lower their prices, I'm sure they would see a lot more sales coming in. It's a simple solution really! 😄
Olivia Butler (17/07/2025, 23:05):
The staff was absolutely lovely and so helpful, top notch organization as well. Every time I pop in, there's a plethora of fresh new items to browse through.
Dorothy Lopez (17/07/2025, 03:18):
I've come across some fantastic deals today. Also, I had interactions with two different individuals at separate times, and both were absolutely fantastic!
Kimberly Price (15/07/2025, 19:43):
The stores are way too warm... Definitely not the best place to step into if you're wearing winter gear. Be ready to wait in a really long line.
Sarah Sullivan (10/07/2025, 10:40):
The emphasis on style rather than substance is quite evident in this store, and the prices seem to reflect that as well.

While the floor staff were somewhat efficient, the counter staff seemed more interested in chatting with their colleagues than providing quality service to customers like myself. Overall, my brief interaction at the till left me feeling unimportant and rushed.
Timothy Hayes (09/07/2025, 17:08):
Fantastic selection of sportswear and sneakers, and the staff are incredibly accommodating. If they don't have something in stock, they go above and beyond to assist you in ordering it online and having it delivered straight to your doorstep.
Deborah Barnes (05/07/2025, 01:40):
To begin with, I must say that during my visit to the sportswear store, I couldn't help but feel like the staff were keeping a close eye on me, almost as if they were expecting me to try and sneak away with a bunch of merchandise. Furthermore, when I entered the fitting room - specifically, Cubicle #1 - I couldn't help but notice a 360° CCTV camera positioned on the ceiling just outside my stall, which was lacking a door that extended all the way to the top. This gave me the impression that I was being treated like a potential thief throughout my entire shopping experience, despite willingly parting ways with my hard-earned money for some overpriced clothing. 😡

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