Marks and Spencer - Aberdeen

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Marks and Spencer - Aberdeen

Marks and Spencer - Aberdeen

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Marks and Spencer: A Quick Visit to Aberdeen's Supermarket

Marks and Spencer (M&S) in Aberdeen is a renowned destination for shoppers seeking quality food, clothing, and accessories. This supermarket combines an accessible layout with a wide variety of offerings that cater to diverse customer needs, including those who are LGBTQ+ friendly.

In-Store Shopping Experience

The layout of Marks and Spencer is well-designed, featuring a wheelchair-accessible entrance and a wheelchair-accessible car park. Shoppers can comfortably navigate through the aisles, which are well-stocked and neatly arranged. However, some customers have noted that accessibility can be limited by certain items impeding aisles, particularly for those requiring more space while navigating.

Food Hall Highlights

One of the standout features of M&S is its food hall. Customers rave about the great produce, which includes fresh fruits, high-quality meats, and an extensive deli section offering hot meats and gourmet cheeses. The food hall is described as “a food lover’s heaven,” making it an attractive option for anyone looking to elevate their grocery shopping experience.

Service Options and Payments

Marks and Spencer provides various service options including in-store pick-up and delivery. For convenience, NFC mobile payments and debit card transactions are accepted, although some complaints have been raised regarding issues with overcharging at self-service tills. Unfortunately, cash-only transactions have also occurred, leading to confusion among shoppers.

Cafe Experience and Customer Service

While the cafe at M&S serves a range of food items such as sandwiches and breakfasts, experiences can vary. Some patrons note that the menu may be limited, but others have enjoyed their meals. Reviews indicate inconsistent customer service, with outstanding experiences reported alongside disappointing ones. Staff like Simon received high praise for their helpfulness, reinforcing M&S's commitment to excellent customer service.

Accessibility and Inclusivity

Marks and Spencer strives to be inclusive, catering to a diverse demographic. Although there are efforts to create an LGBTQ+ friendly environment, challenges remain, especially regarding the assistance offered to individuals needing help in locating products. Some customers have noted difficulties with signage and staff availability.

Conclusion: A Mixed Bag

Overall, Marks and Spencer in Aberdeen presents a unique shopping experience combining quality goods and customer service. While prices may be higher than competitors, many shoppers find value in the premium offerings, particularly in the food hall. However, consistent customer service and accessibility improvements are needed to enhance the shopping experience further. For shoppers in search of a variety of food options and quality clothing, M&S remains a great option to consider during your next quick visit.

Our business is at

The contact phone of the respective Supermarket is +441224644281

And if you want to send a WhatsApp, you can do so at +441224644281

map of Marks and Spencer Supermarket, Children's clothing store, Convenience store, Currency exchange service, Department store, Men's clothing store, Wholesale market, Women's clothing store in Aberdeen

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Showing from 1 to 7 of 7 comment(s) received.

Albert Taylor (26/04/2025, 06:47):
My partner, my son, and I were heading to the currency exchange bureau to withdraw some money. While we waited for my partner, we decided to sit on a display bed since there were no chairs available. A staff member came up to us and said, "I have just fixed this, please vacate." I found this quite impolite.
Layla King (24/04/2025, 05:40):
This store is amazing, they have a great selection of high-quality clothing and footwear at unbeatable prices.
Bryan Powell (18/04/2025, 10:44):
I was thrilled when I stumbled upon items celebrating the Chinese Spring Festival at the supermarket. The attention to detail was evident, and I must say, the taste of the products was remarkable. While not entirely authentic, they are definitely worth a try. Additionally, I was pleased to discover new offerings like pigeon meat and pheasant meat at the supermarket. The veal liver was delectable and incredibly fresh. The beef bone marrow stew was quite tasty as well. Although not featured in my photos, I ended up purchasing some peaches, which were juicy and sweet. Highly recommended. The ham was also a standout, boasting a delicate savory and salty flavor.
Charlotte Peterson (18/04/2025, 01:39):
Popped into the supermarket to pick up my order. It was brilliant that they opened at 8:30, so I could grab it on my way to work. The staff at the collection desk were friendly and quick. I was the only one in line, so the whole process took less than 5 minutes. The only downside was that I wasn't sure where to go and there weren't many staff around to ask. I only spotted the signposting once I got to the top floor.
Diana Roberts (17/04/2025, 06:37):
The food is top-notch, and I usually find what I'm looking for, but it's on the pricey side, which isn't really my cup of tea. As for the clothing, well, it's a bit of a mixed bag. It's definitely not budget-friendly, and the style doesn't quite align with mine. While it might be good quality, I've never felt inclined to splash out and give it a go. Plus, the store itself is always bustling, and the ambiance isn't quite my vibe. It feels like it caters more towards the upscale crowd, and that's not really my scene, if you catch my drift. I'm not a fan of people who act superior to others – we're all equals in my book. I believe in reserving judgment until you truly get to know something or someone.
Scott Robinson (16/04/2025, 05:30):
Earlier today, as we strolled towards Marks & Spencer, we happened upon a peaceful gathering promoting awareness of the tragic events unfolding in Gaza, and showcasing solidarity. Upon entering M&S, a gentleman who seemed to be the store manager was by the entrance, engaged in a phone conversation where he seemed to be mocking the individuals outside. He referred to their support as a 'joke' and made light of the serious situation.

It is essential for any employee to prioritize their duties rather than belittle individuals, especially in such a callous manner regarding matters as grave as war crimes and violence. In this day and age, consumer choices hold significant weight, and I am inclined to steer clear of a corporate entity that employs individuals with such insensitive and privileged views towards global issues.
Keith Sanders (14/04/2025, 22:24):
Great shop, but prices be goin' up real quick. Just the other day, grilled chicken be costin' £6.50, now it's £7.50, and vanilla ice cream was £2.00, now it's £2.20. What be the reason for these sudden increases?
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